Just Suppose It Really Works
IT Simple Helpdesk (DEMO)
Close More Tickets With This Helpdesk Ticketing System
(Examples Illustrated Here Furnished By ZoneWD)
Need a self-service IT helpdesk to organize and solve internal requests? Create tickets, assign them or re-assign them to specific IT employees and monitor their status with this IT Simple Helpdesk application done here too!!
IT SIMPLE HELPDESK APP
Manage ticket requests from every department in a centralized online database. This customizable or ready-made template allows IT to embed a custom helpdesk on their intranet or portal. Requires 14 DataPages.
- Live App DEMO Previews:
- User View
- IT View
- Admin View
STANDARD FEATURES
- Employees can submit new helpdesk tickets and assign them to specific IT users.
- Employees can view their submitted tickets and review the status of their requests.
- IT staff can search, view and manage their assigned tickets.
- Admin users can monitor all activities, view summary reports and manage IT staff.
IDEAS FOR ENHANCEMENT
- Set up notification emails whenever tickets are assigned.
- Add comment logs for each ticket to track communications.
- Easily modify application interfaces, fields and workflows based on your unique needs.
- Add a self-registration form for new users.
- And more ways to fully customize it Your Way to meet Your needs!!
Ready to Get Started too?
Set yourself up for success and bring your vision to life.
Or keep clicking around the demo until your ready to do it.